Who we are?
We are Lobster Ink - a solutions company that helps some of the world’s most influential businesses navigate transformative change.
Because people ultimately drive change, we develop training solutions that build their capability.
Our global team of 220+ Lobsters design award-winning digital products and produce recognised training content that provides 1 million+ people across 200 countries with the practical skills and knowledge needed to be great at what they do.
We are brave, caring, tenacious, inventive and unconventional. We work with the biggest names in hospitality - our client list includes the likes of Marriott International, Hilton Worldwide, Waitrose and Partners and Dubai Tourism.
We’re also proud to be part of Ecolab, the global leader in water, hygiene and energy technologies and services.
As our client list grows, so does our need for exceptional individuals to join our teams in Amsterdam, Cape Town, Washington and the world.
This is where you come in.
What will you do in this role?
The primary role of the Instructional Designer is to support the Learning Solution Consultant (LSC) and the Lead Instructional Designer (LID) with key tasks and / or projects within the department to deliver high-quality learning solutions for clients.
They will work closely with the Creative Director, Project Managers, and Team Leads for Production, Scriptwriting, and Design and Motion Graphics to ensure clients’ needs are met on time and at the highest level of quality.
What do you need to be great at?
Instructional Design tasks the ability to complete for any project or course all the requirements of the Instructional Designer role as well as the tasks as identified in the Learning Workflow :
o Support the Lead Instructional Designers in briefing Scriptwriters and collaborate with Scriptwriters to fine-tune scripts, plus review and give feedback on scripts according to the Lobster Learning Science methodology
oWork with Learning Solutions Consultants and Lead Instructional Designers to gain stakeholder approval at key milestones in the Learning Workflow process
oCollaborate with Lead Instructional Designer and Producer / Project Manager on a project team to brainstorm and visualize the course for the different lesson types and the interactive activities
interactive pdfs; facilitator guide; manuals; workbooks; answer books; job aids; etc) to promote learner engagement and / or assess learner knowledge
oUpload to learning platforms and publish to Preview Marketplace
oPerform project consolidation and sign off, plus participate in a team review process to ensure the successful launch of courses
oPerform quality assurance at key checkpoints during the Learning Workflow process
oParticipate in course evaluations and internal initiatives to ensure continuous improvement in the department
oAssist Learning Administrator with CRM issues pertaining to courses
oAssist in Champion roles
oWork closely with Learning Solutions Consultants and Lead Instructional Designers to share ideas, best practices and client feedback
Onboarding and Training tasks assist with the onboarding and training of new starters in the Instructional Design Department including the delivery of relevant training and providing ongoing support
Skills, Knowledge and Attributes :
manuals; workbooks; answer books; job aidsProficiency in writing theory assessment questions and practical assessments checklistsExperience working with an LMS or digital learning platform is preferredExperience working with Articulate 360 Storyline and Rise is preferred Communication skills :
oExcellent written and oral communication skills
oExcellent proofreading skills
Learning Knowledge :
oKnowledge of theories and models for adult learning
oUnderstanding of varied learning styles
oKnowledge of assessment and evaluation methods
Who you are?
Why is this an amazing opportunity for you?
To be an A player at Lobster Ink you need to embody the following attributes :
We are committed to continuous, iterative improvement for our customers and ourselves.
Together we remain humble but never the same. Distinctly Lobster.