Service & Maintenance Manager - Industrial & Commercial Refrigeration
Persona Staff
Centurion, Gauteng, ZA
3h ago
source : Careers24
  • Responsibilities : The Operations of the Service Team is the primary responsibility The team needs to be enabled to perform their functions as Technicians, and this enablement is a key responsibility of a Service Manager.
  • Tracking and reporting on team productivity, Budgets and Training* Planning scheduled service work, repairs, maintenance, and unscheduled call outs.
  • Job numbers to be noted in ARP platform every day for each planned scope of works.* All paperwork such as service reports etc.
  • needs to be printed and ready the day before the work is to be issued.* All current and future work is to be noted on the Smartsheets planner, visible in the service department.

  • the daily schedule is to be noted before close of business each day.* Representing the work schedules for the following day and where possible the 3-week planner* Receive previous days job cards, service reports, risk assessments and all related information from Technicians at 07h30.
  • Classify accordingly.* Job cards to be processed daily.* Address any issues / questions with Technicians and ensure all paperwork that is handed in, is completed, acceptable and to standard.
  • Technicians / teams to leave workshop at 08h00.* Address any urgent issues immediately and provide client feedback where applicable.
  • Repair quotes to be submitted timeously (2- 3 working days).* Service reports must be captured, and copy issued / emailed to client within reasonable time frame with all necessary recommendations and applicable repair quotes (4- 5 working days).
  • Acquire purchase orders where applicable.* All new equipment sales requests to be forwarded to the Service Administrator and / or Sales Department immediately with applicable information / feedback from Technicians.
  • Opening of jobs immediately once requested.*
  • Requirements :

    Minimum N6 qualification and / Trade Test or relevant Engineering qualification.* Refrigeration qualification.* 5 years experience in a similar position.

  • History in the refrigeration industry, especially industrial refrigeration (NH3).* Broad technical understanding (Mechanical, Electrical and Control).
  • Staff management experience managing a refrigeration team. To apply, please email your CV to melanie ()Should you not hear from us within 48 hours after submitting your application, please consider yourself unsuccessful.
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