Collections Team Lead (JB1841)
kontak Recruitment
Durban, eThekwini Metro, eThekwini Metro
6d ago

Collections Team Lead (JB1841)


R12000 R15000 per month

Educational Requirements :

Grade 12

At least 1 year experience within a supervisory role

At Least 2 years’ experience in a call centre environment

Computer proficiency : MS Outlook MS Word, MS Excel and internet explorer

To provide supportive and motivational environment for collections clerks to achieve their targets

Supervision of collections Agents and ensuring direct reporting lines are trained and working efficiently

Ensure productivity targets are achieved

Staff supervision

Manage the daily operations of agents including productivity and rand value

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