Menlyn - Founded in 1975 by Karl and Hildegard Zeppel, GREEN CROSS is a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling.
GREEN CROSS shoes are distributed through a national footprint of company-owned, mono-branded retail stores, complemented by a network of select trading partners.
GREEN CROSS now also trading under the GX&Co. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.
Main Purpose : To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.
Line Manager : Regional ManagerDirect Subordinates : All Flexi timers and permanent staff within the storeJob Specification : Key Performance Areas : To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the businessTo manage and control the financial aspects of running the store to ensure store profitabilityTo adhere to merchandising standards in line with the brand requirements to ensure a good product mixTo ensure proper stock management and control to minimize loss and to ensure product availabilityTo deliver the best customer service to ensure the best customer experienceTo build excellent relationships with all relevant service providers (internal and external)To manage human resources effectively by recruiting, planning, and administrating payroll properlyTo inspire, motivate, develop and hold people accountable appropriatelyMinimum Requirements : Experience : Minimum of 5 years’ retail experienceMinimum of 12 18 months of management experience Qualifications : Complete Matric / Grade 12Tertiary Retail Qualification will be to your advantage Skills & Knowledge : Knowledge of relevant Industrial Relations (IR) LawTo discipline staff and initiate enquiriesUnderstanding of profit and loss (income) statementsGood understanding of the retail environment and brandsAdministration and stock managementConflict managementTime managementCustomer service skillsLeadership skillsCompetencies : Delivering results and meeting customer expectationsFollow instructions and proceduresLeading and supervisingAchieving personal work goals and objectivesAdhering to principles and valuesWorking with peoplePlanning and organisingCoping with pressure and setbacksPersuading and influencingDeciding and initiating actionAdapting and responding to changePresenting and communicating information