Portfolio Value Stream Operations Manager
dimension data
Johannesburg, South Africa
2d ago

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

Ensures flow of work from Portfolio Kanban into the Program Kanban and the capacity of the Development Value Streams

WIP Limits of Portfolio and Program Kanban

Maintains physical Portfolio Kanban boards as well as electronic

Conducts periodic VS mapping exercises

Coordinates intake across Portfolio Kanban and Development VS Program Kanbans

Reports on Kanban metrics : Flow, Lead Time, Cycle Time, Development Values stream load / capacity

Inspect & Adapt for ARTs and SST

Facilitates SAFe training courses annually and coaches RTE’s and teams as needed

Stakeholder engagement

  • Internal : Scrum Teams, Value Stream Leads, LPM Team, Solution Managers, Business Owners, Development Teams
  • Personal Attributes :

  • Stakeholder management Must be able to engage with various stakeholders with confidence. Takes responsibility for stakeholder management for the ART.
  • Advanced communication Must be able to communicate (verbal and written) confidently and credibly. Delivers a message with tact.
  • Is sensitive to how the message is received by the team or by management.

  • Lean-Agile mindset Must have a Lean-Agile mindset in addition to the organisation skills to perform daily duties. Understands the foundations of Agile and SAFe and embraces an Agile mindset.
  • Is able to teach Agile and demonstrates Lean-Agile principles as outlined in SAFe with a concentration on systems thinking.

  • Servant Leader Must be motivational and inspirational servant leaders who is able to transition from directing and managing activities to providing the support needed by the teams on the ART to be self-
  • organising and self-managing. Listen and support teams in problem identification and decision-making. Creates an environment of mutual influence.

    Understands and empathises with others. Encourages and supports the personal development of each individual and the development of teams.

    Persuades rather than using authority. Thinks beyond the day-to-day activities. Serves the SM community as the primary escalation contact and is ready to do whatever it takes to keep the train rolling.

  • Influencer as this is a senior role, the RTE must be an advocate of the Lean Agile mindset and ensure the adoption of the SAFe framework and relevant principles at all relevant organizational levels.
  • Negotiator due to the servant leadership requirements of this role, the RTE must be able to successfully resolve any team and ART issues while minimizing the requirement to escalate beyond the team boundaries.
  • Understands that most things are not black and white. Negotiates with stakeholders to achieve an agreement that is palatable to all parties involved.

  • Assertive where necessary, the RTE will need to ensure adoption of, and adherence to the SAFe and related Lean-Agile principles as well as any other Dimension Data specific governance requirements.
  • Facilitator Must be able to facilitate the PI Planning events and processes, and assist the teams in delivering value.
  • Comfortable presenting to the team and management. Possesses an arsenal of tools and techniques to keep participants interested and engaged.

    Nurtures the team’s understanding of Agile principles and practices through the use of workshops, Agile games and presentations.

  • Enthusiastic Must be high-energy, engaging and have a positive disposition.
  • Continual improvement Must continually be growing own professional skills, including learning new tools and techniques to manage self and a team.
  • This is in addition to personal training, education and growth.

  • Conflict resolution Must be able to facilitate discussions to allow the team to plan and bring disagreements into the open to help resolve conflict.
  • Education required

  • Degree in Computer Science, Information Technology or related field
  • Certifications required

  • SAFe Release Train Engineer Certification
  • Other current SAFe certifications (e.g. SAFe Scrum Master, SAFe for Teams, etc)
  • Work experience required

  • Lean-Agile experience is advantageous
  • Demonstrable planning experience.
  • Relevant Agile coaching experience.
  • Experience working in Agile approaches, practices and service-oriented environments : (Scrum, XP, Kanban, Crystal, FDD, Design thinking, etc.)
  • Applicable knowledge of the technologies used by the team.
  • Demonstrable knowledge of product development in an ITC industry would be advantageous.
  • Deep grasp of the Scaled Agile Framework, solid understanding of budgeting concepts within a scaled agile environment
  • Understand fundamentals of iterative development.
  • Understand fundamentals of product / software development processes and procedures.
  • Understand the value of commitments to delivery made by a development team.
  • Understand incremental delivery and the value of metrics.
  • Understand backlog tracking, burndown metrics, velocity, and task definition.
  • Be able to relate to, and integrate with alternate development methodologies (e.g. waterfall).
  • Be conversant in DevOps practises and understand strong relationship and bi-directional dependency required with deployment teams.
  • Significant experience managing multiple teams and product roadmaps.
  • What would make you a good fit for this role?

  • SAFe SPC or SPCT certified with 3-7 years experience in SAFe
  • Lean systems thinking and lean design experience
  • experience working on an agile team as SO / PO or team member
  • can generate appropriate reporting to show VS health and performance
  • experience in SDLC processes
  • Using ART and SST data, can run inspect and adapt sessions on VS improvements
  • understands objective milestones versus phase gates
  • strong drive for outcomes and outcome based work
  • stakeholder management and communication skills
  • Can facilitate training courses for SAFe
  • Apply
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