Minimum education (essential) : Matric and Relevant Diploma or Certificate
Minimum education (desirable) : Relevant Degree
Minimum applicable experience (years) : 3 - 5 years
Required nature of experience :
Working with digital technology
Working with medical technology
CRM Systems (Agile)
Reporting on sales leads
Experience with establishing new markets
Skills and Knowledge (essential) :
Medical related field
Client relationship building
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES :
Revenue Generation and Sales :
Generate new business and new accounts against targets.
Upsell and cross-sell on existing business.
Source and sign new clients nationally and internationally.
Convert sales leads within reasonable time and in line with sales targets.
Work within pricing guidelines provided by Marketing.
Prepare and control budgets / forecast / sales pipeline.
Prepare an appropriate sales approach for different audiences, including presentations and discussions.
Prepare quotes and invoices on time and accurately.
Prepare proposals and presentations on time and accurately.
Monitor the conversion process with adequate communication and feedback to potential clients.
Secure reliable business insights relevant to new business opportunities and provide feedback at weekly sales meetings.
Attend conferences and events to source new business.
Client Relationship Management :
Conduct regular customer check-ins to maintain good relationships.
Manage customer expectations.
Monitor after sales services and support.
Ensure appropriate handover to relevant stakeholders after successful sale.
Act as product specialist on relevant products.
Provide training on various products and procedures for current clients.
Develop an understanding of customer requirements.
Communicate proactively and efficiently with customers.
Reporting and Communication :
Ensure complete, accurate and punctual reporting to management on sales targets, budgets, conversion ratios and other relevant reporting requirements.
Report on sales leads and status.
Communicate proactively with team lead.
Communicate efficiently and proactively with relevant stakeholders, including Slack and email communication channels.