Key Responsibilities :
Perform Release Management (Software, Hardware & Services) Activities, including coordinating with 3rd Party Vendor
Perform Deployment Management, including coordinating with 3rd Party Vendor
Perform Service Asset and Configuration Management Activities
Perform Configuration Control Activities
Perform Status Accounting & Configuration Audits
Perform Event Management Activities
Perform Knowledge Management
Perform Change Management Activities, including Logging of changes, Attending Pre- / E- & Weekly CAB
Assist with Change impact Evaluation
Assist with Major Incident Management
Assist with Service Validation & Testing
Assist with Operation Support
Qualifications : Matric
IT related Degree or Diploma or / and a minimum of 5 years relevant IT experience.
ITIL Foundation or / and Configuration Management Practitioners Certification or / and Transition Management Practitioner Certification. (Recommended)
Experience and Knowledge :
Experience in working in a project environment performing a Technical Transition Coordinator role.
Solid understanding of configuration and deployment tools.
Solid understanding of SDLC.
Understand Service Management processes
Able to identify cross project dependencies
A proven track record of experience in Windows Server 2008 & 2016
A proven track record of experience in WebSphere Application Server
Windows Server 2008 & 2016
WebSphere Application Server
Continues Delivery Toolsets
Configuration & Deployment Management
Excellent understanding of ITIL Governance.
Excellent planning and organising capability.
Excellent communication and decision-making skills.
Must be able to operate independently and also in a team
Must be energetic, productive and thrive on challenges
Excellent documentation skills
Attention to detail