Senior Specialist - BA/ Functional Analyst
Praesignis (Pty) Ltd
Johannesburg, South Africa
5d ago
source : Executive Placements

Key Activities

  • Communication
  • Elicitation
  • Documenting requirements. The BA must be thoughtful about how they choose to document requirements so they can easily share between teams
  • Analysing information
  • Facilitating solutions
  • Implementing solutions
  • Analysis
  • Eliciting requirements
  • Business case definition
  • Requirements writing
  • Organisation
  • Project Management
  • Communication
  • Requirements review
  • Flow and process diagramming
  • Wireframing
  • Business data analytics
  • Problem solving
  • The BA should also have at least a basic understanding of these Salesforce technical skills :

  • Automation
  • Collaboration
  • Data management
  • Reports and dashboards
  • Platform
  • Sales and marketing
  • Certification - Advantageous

  • Business Analysis
  • SAFe
  • Salesforce Administrator Certification
  • Character Traits

  • Self-organized
  • Take initiative
  • Be open minded
  • Detail oriented
  • Curious
  • A team player
  • Specific skills required for the Salesforce Service Console and Competencies

  • Financial Services - Insurance background (Advantageous)
  • Be able to facilitate team and business engagement sessions i.e. all agile ceremonies - refinement is critical
  • Facilitate removal of blockers as and when the need arises
  • Willing to learn Salesforce, trailhead financial service - service console(must - can learn as they go) and BA trail (optional)
  • Analysis and Design - business process mapping (as is and to be) , user story writing , basic data mapping skills
  • Review and collaboration with UX designer to ensure appreciate design meets all the requirements
  • Understand solution architecture especially integration with Mulesoft
  • Be good at collaboration as we deal with a lot of dependency teams from other trains
  • Review Build - developed features / stories to see if it meets business expectation during desk checks
  • Experience in Agile ways of working (SAFe methodology)
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