Internal Sales/Customer Service - Atlantis
Time Personnel
Atlantis
4d ago
source : Job Placements

REQUIREMENTS : Matric

Matric

Technically inclined with strong administration experience

Minimum 5 years experience dealing with customers

Proven language proficiency in both Afrikaans & English

Excellent communication and time management skills

Independent worker who can multi-task ensuring this role is fully taken care of

Ability to retain technical information as well as learn and grasp technical product knowledge

Problem solving, planning and organisational skills

DUTIES :

Answering incoming calls from customers dealing with product enquiries

Ensuring information required is taken down accurately via the telephone

Execute all administrative functions accurately required for this order

Communicate requirements to the estimation team

Ensure quotations are received back from them and are accurate

Send quotation through to client

Follow up telephonically with customers enquiring if there are any additional requirements or queries on the quotation

Any adjustments that are needed communicate back to the estimation department

Ensure the client has the final and accurate quotation

Ensure that the deal can be closed successfully

General office administration

Filing of documents and filing system maintenance

Coordinate, schedule and track client solutions or issues that occur

Maintain high level of discipline to accurately succeed in daily administrative tasks

Salary : R15 R18000 ctc (Including benefits)

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