Assistant Field Technician (Telecommunication) Swellendam
Merand Corbett & Associates
Swellendam, South Africa
5d ago
source : Job Placements

MAIN PURPOSE

The effective execution of tasks related to coordinating, implementing and support of network and service implementations.

This includes performing field works in all provinces on companys national footprint. The role requires work to be performed during business and non-business hours as required due to the nature of the scheduled and unscheduled works required by company as a 24 / 7 / 365 telecommunications company.

KEY FOCUS AREAS :

Availability to perform highly technical field works

Consistent adherence to companys SOP and Technical standards for works

Manage personal and company administration tasks

1. KEY PERFORMANCE AREA (OBJECTIVE)

Technical Implementations)

CPE, HS and Facilities : Support FSTs with planning and preparations of technical tasks, stock / materials, appointments

CPE, HS and Facilities : Support FSTs to successful quality execution of technical tasks.

Ensure due Customer care during field engagements

Practice efficient personal time management

Perform, prepare and execute network construction and service implementation

Perform, prepare and execute network maintenance, problem and incident management

Strive for excellence and strict adherence to quality in technical tasks.

Implement Project deliveries.

Ability to work on within schedule and keep to time frame allocated.

Follow company SOPs.

Ability to work in a team (local and remote)

Support FSTs with site surveys for high sites and clients.

2. KEY PERFORMANCE AREA (OBJECTIVE)

Preparation / Admin / General)

Participate and seek to understand company processes and new project information

Successful execution of preparation process (stock, material, jobcards, admin, travel etc.)

Follow process in ordering, managing and protecting stock.

Perform the required admin : jobcards, time registers, logbooks, surveys.

Following internal escalations and protocols to ensure quick and efficient resolution of issues, incidents

Caring for company property : tools, cellphones, laptops, vehicles.

Perform vehicle maintenance.

Perform stock take, management and control once for stock / materials issued

Maintain clean, and safe store rooms and company facilities

3. KEY PERFORMANCE AREA (OBJECTIVE)

Employee Engagement)

Display behaviour commensurate with respect and honesty towards fellow colleagues, team members and peers

Practice discipline in undertaking and maintaining commitments

Display pride in commercial undertakings by exemplifying companys values and principles

Adapt, develop and facilitate a team-orientation over an individual orientation

Support and provide leadership for the implementation of the new company practices and process

Undertake work during business and non-business hours, or as required by the company due to 27 / 4 / 365 operations

Undertake work during business and non-business hours, or as required by the Customers or Vendors due to 27 / 4 / 365 operations

Participate in good practices towards clean and safe working environment storeroom

Undertake to improve self and team knowledge, skills through internal or external training programmes

JOB REQUIREMENTS

4.1 QUALIFICATIONS ESSENTIAL

Matric

Computer literacy / COMPTIA

Electrical circuits 101 AC / DC / Solar Desirable

RF / Microwave Basics

Structured cabling

Fiber optic reticulation

Valid drivers license

4.2 EXPERIENCE DESIRABLE

A minimum of 2 year in the WISP industry.

Experience on Microsoft office.

Microwave / Wi-Fi technology

High sites Construction and Maintenance

Working on masts.

Extensive travel and remote work.

4.3 KNOWLEDGE AREAS

Understanding of microwave systems - Desirable

Must be capable in setup of routers and APs (Wi-Fi-LAN) - Desirable

Must be capable in setup of wireless links - Desirable

Must be capable in setup of VOIP phones - Desirable

Some understanding of AC and DC electrical circuits - Desirable

4.4 SKILLS

Practical - Essential

Must be technically inclined - Essential

Working with power tools and hand tools - Essential

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