To contribute towards the SANBS objective to establish and maintain a safe donor base by supervising Tele Recruiters telephonically contacting current donors, lapsed donors and first time donors to encourage continued or renewed blood donation. Key Performance Area
Low Risk Blood Supply and Donor Base
Tele Recruiting Lapsed Donors
Supervise Competencies
Analytical Thinking and Attention to Detail
Assertiveness
Customer Service Orientation
Motivating people
Problem solving
Drive and Belief in the Cause
Teamwork
Practical Execution Management
Ethical Behaviour
Communication
Excellence Orientation
Decision Making
Planning, Organising and Monitoring
Persuasive / Selling Skills *NOTE : 1. All applications will be considered with reference to SANBS' Employment Equity Plan2.
Please consider your application unsuccessful should you not be contacted within three weeks after the closing date* Furthermore note that no advertisement may in any way make reference to / or exclude anybody based on race, gender etc. Education :
Grade 12.
Computer literacy.
Fluency in English. Experience and Knowledge requirements :
1 year's call centre experience.
Supervisory experience.
Administration experience.
Customer service skills and communication skills Education :
Grade 12.
Computer literacy.
Fluency in English. Experience and Knowledge requirements :
1 year's call centre experience.
Supervisory experience.
Administration experience.
Customer service skills and communication skills 
