Telerecruiting Shift Supervisor
South African National Blood Service
Pretoria, Gauteng
14h ago
source : findojobs-za

To contribute towards the SANBS objective to establish and maintain a safe donor base by supervising Tele Recruiters telephonically contacting current donors, lapsed donors and first time donors to encourage continued or renewed blood donation. Key Performance Area

  • Low Risk Blood Supply and Donor Base
  • Tele Recruiting Lapsed Donors
  • Supervise Competencies
  • Analytical Thinking and Attention to Detail
  • Assertiveness
  • Customer Service Orientation
  • Motivating people
  • Problem solving
  • Drive and Belief in the Cause
  • Teamwork
  • Practical Execution Management
  • Ethical Behaviour
  • Communication
  • Excellence Orientation
  • Decision Making
  • Planning, Organising and Monitoring
  • Persuasive / Selling Skills *NOTE : 1. All applications will be considered with reference to SANBS' Employment Equity Plan2.
  • Please consider your application unsuccessful should you not be contacted within three weeks after the closing date* Furthermore note that no advertisement may in any way make reference to / or exclude anybody based on race, gender etc. Education :

  • Grade 12.
  • Computer literacy.
  • Fluency in English. Experience and Knowledge requirements :
  • 1 year's call centre experience.
  • Supervisory experience.
  • Administration experience.
  • Customer service skills and communication skills Education :
  • Grade 12.
  • Computer literacy.
  • Fluency in English. Experience and Knowledge requirements :
  • 1 year's call centre experience.
  • Supervisory experience.
  • Administration experience.
  • Customer service skills and communication skills
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form