Our client is a leading Lodge Management company with state of the art wild life game lodges in and around the Kruger Park region.
We can only consider applications who are PART OF A COUPLE where the SECOND PERSON is a Field Guide Level 2 Full Trails candidate, or a Central Maintenance candidate, as per the job adverts on our site - www.rorymackie.co.za
For this role, what you will be doing :
Support to the Lodge Management Team
Ensuring all guest standards are at a minimum, being met
Hosting as and when required.
Check in of guests.
Assist with all guest-related concerns, complaints, and compliments.
Timeous support and communication with other departments
Co-ordinate central procurement / deliveries and invoicing
Daily administration tasks
Reservations / Apex
Ensuring that all compliance requirements are adhered to.
Ad hoc support to various lodges.
Systems & tools :
Pastel (or similar)
Apex Nebular (similar) POS system
These requirements are non-negotiable
Minimum of 3 years in a similar role
Minimum of 2 years experience in high-end luxury safari and hospitality environment
Computer literate Word Excel Outlook etc
Pastel or similar finance system
eRes (travel booking system)
Point of Sale system
Degree Hospitality Management
South African National or have the correct valid work visa
Proven track record of excellent guest and team relationships.
Ability to manage high-end guests.
Ability to deal with challenging situations.
Proven track record of delivering to high-end hospitality guests.
Proven track record of thriving in a high demand environment
Understanding and ability to ensure consistent food services to our guests
Contract type : Permanent
Sites : Game Lodge
Work cycle : 6 weeks on : 2 weeks off
Remuneration : Cash + 7,5% contribution to provident fund and 50% contribution to medical aid
Accommodation : On-site and fully paid for, including all meals (breakfast, lunch and supper)