Senior Associate - Operations Business sales - Outbound
WNS Global Services
Newlands East, KZN, ZA
1d ago

Job Description

Business sales agent required to handle incoming calls from business customers ,identifying their business needs and providing a solution that will best fit their needs ,thereafter providing the suitable .

Assist with queries relating to pending sales activation. To actively grow and defend core markets , thereby generating revenue and improving customer satisfaction.

Job-Related Knowledge, Competencies & Skills Required

Essential

  • Business sales experience
  • Telecommunications experience

  • Products
  • Telephone Etiquette
  • Stress Tolerance;
  • Multi-tasking;
  • Processing Speed;
  • Comprehension;
  • Selling Techniques;
  • Interpersonal;
  • Communicating;
  • Listening Skills;
  • Computer Applications;
  • Problem Solving;
  • Time Management;
  • Reading & Writing;
  • Information Locating
  • 1. Other Specific Requirements

  • Products and Services Regulations
  • Systems
  • Policies and Procedures
  • Qualifications

    1. Qualifications Required

    Essential

  • A Matric / Grade 12 Certificate
  • 2. Experience Required

    Essential

  • 12 months business sales experience within a telecommunications industry as a call centre agent
  • Additional Information

    R 4 226 basic salary

    R 500 attendance bonus

    Commissions payable on PIS sales

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