Junior Technical Customer Call Centre Agent
Support Services
2d ago
source : JustTheJob.co.za

Junior Technical Customer Call Centre Agent Instacom the leading Push to Talk and Workforce Management company in South Africa is looking for a young technical customer agent to assist with remote technical support to clients in our Customer Care Centre in Centurion, Gauteng.

Job Title : Junior Technical Customer Call Centre Agent Company : Instacom Location : Work Remotely : Temporarily due to COVID-19 Centurion, Gauteng Salary : R6,00 R8,00 per month Job Type : Full-time, Permanent Basic duties include : Customer service (over the phone support) Ticket and email handling Setup of Android and iPhone devices Help set up and install new hardware & software An honest, hard-working, self-disciplined, motivated, and energetic individual will be a top priority.

Minimum skills and competencies : Matric Qualification- IT qualifications (advantageous) Great communication skills Must be able to build a relationship with clients Mid-Level technical knowledge Good admin skills Afrikaans fluent read / write English fluent read / write Must be able to work with difficult customers Excellent customer service Own transport

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