Creative Operations Manager
DIV Brands
cape town, WC, ZA
6d ago

About the company and who we are :

Divbrands is a global, remote working e-commerce company. We focus on data-driven decision-making to launch unique D2C apparel brands to specific audiences across the globe.

Because of our intense research and targeting process, we only launch when we know a brand will succeed. With employees from 15 different countries, we embody a company culture that is vibrant, diverse, playful, and performance-driven.

We research, develop, and build our brands on "impulse" marketing platforms. We specialize in creative production, with regional creative hubs that make agile, data-backed creatives that convert sales.

Each brand, product, and piece of creative content is glocalised for our various local, regional, and nationally diverse customers around the globe.

We believe that online shopping behavior never stays the same. That's why we focus on algorithmic predictions and machine learning technology to forecast demand and product engagement across categories.

Traditional brands, as we know them, are in transition. Consumers are faced with a rapidly changing social, economic, and retail environment - and this demands that brands become versatile, data-based, and driven by actual user behavior.

Divbrands has been doing this for over three years - our mission is to achieve the most satisfying e-commerce experience for the modern shopper, wherever they are.

About the role in a nutshell :

As part of the marketing team, you’ll be responsible for running a tight ship by improving efficiencies within the department and facilitating the delivery of quality, timely assets while maintaining transparency across the team and stakeholders.

Responsibilities :

  • Setting up systems and processes that make the creative team more efficient.
  • Scoping out all briefs with the Content Marketing Manager, from concept to execution and allocated timings for each delivery.
  • Oversee departmental workflow to ensure smooth operations and a quality, timely product.
  • Develop and manage critical paths according to the marketing & launch calendars.
  • Ensure all briefs are clear, prioritised and submitted to the creative team in a timely fashion.
  • Coordinate weekly status meetings with relevant stakeholders.
  • Communicate timing to the relevant brief owner and ensure that brief, delivery and check-in dates are clear and diarized.
  • Manage the backlog of new product launches and extensions
  • Liaise with the product, creative and advertising teams to manage the testing backlog and ensure findings are documented.
  • Liaising with the Production Coordinator and translators on all jobs in the system to ensure timely launch.
  • Facilitate the flow of creative material from creative team, to translators, to the end destination (advertising, product, brand, retail).
  • Manage the internal sign-off process
  • Skills

  • Personal Effectiveness - collaborative, accountable, decisive, efficient, proactive, solutions-driven.
  • Academic competencies English
  • Workplace competencies : Team player, Customer Obsessed, Strong Planning & Organization skills, Adaptability & Flexibility.
  • Industry-specific competencies
  • Industry wide : Fashion & Footwear
  • E-commerce : Creative & Marketing (advantageous)
  • Job specific qualification requirements
  • Strong administration and organizational skills
  • Experience managing projects.
  • Ability to plan strategically through to implementation.
  • Education (minimum education level) Diploma
  • Experience on comparable positions 4+ years
  • Languages - English (native), German / Dutch (advantageous)
  • Region - Cape Town (advantageous)
  • Industries - Fashion e-commerce / creative agency
  • Forbidden companies for hunting - N / A
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