Warranty and Motorplan Claims Clerk
Johannesburg, South Africa
17h ago
source : Job Placements
Requirements :
  • Matric
  • Matric
  • Drivers license
  • Clear Criminal Record
  • Franchise Dealership experience
  • Be able to perform duties unsupervised
  • Kerridge / Autoline experience is essential
  • Must be able to multitask and work under pressure
  • Responsibilities :

  • Ensure high levels of customer satisfaction and maximizing departmental profitability
  • Process all Motor plan / Warranty claims
  • Accurately track all Motor plan / Warranty claims on a daily basis until payment is received
  • Ensure all Motor plan / Warranty controls are accurately checked
  • Ensure accurate claims submitted timeously
  • Ensure additional work identified by technicians to be counter-signed by relevant technical person
  • Attend to all general Motor plan / Warranty claim inquiries and apply relevant corrective action
  • Ensure payment files are downloaded from system each week & all claims are timeously reconciled
  • Identify any claim rejections, over or under payments and apply corrective action
  • Ensure correct parts are correctly retrieved from parts warehouse
  • Ensure all dockets are signed by relevant parties and filed accordingly
  • Ensure warranty / maintenance procedures are followed
  • Filing of warranty / maintenance job cards
  • Please note that only experienced candidates will be considered and contacted.

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