Brand Coordinator - Reporting to the Buyer
The purpose of this role is to support the Buyer in the administration of the brand and to provide support and solutions to the Brand team to ensure optimal administrative efficiency.
With strong focus to support the buyer in the process from initial product development and costing to hand off to procurement teams.
Essential Duties and Responsibilities
Administration and Data Capturing :
Drive improvement of administrative efficiencies, processes, and procedures.
Capture and maintenance of linelists.
Customer and Supplier Relations :
Referring queries or complaints from customers to the relevant department / person.
Liaising with buyer with regards to stock queries, late deliveries or any problems experienced.
Communicating comprehensive and concise tech packs and costing enquiries to suppliers.
Support buyer in follow up / production communication with suppliers during development & bulk production.
Good knowledge of product and garment construction to support development and costing with suppliers.
Facilitate SMS / QA / PPS process and ensuring all samples during development and production are followed up and prepped accordingly in order to hand over to QA team.
Stock and Sample Control / Management :
Manage and keep track of all samples sets, i.e. current and future samples correctly invoiced.
Responsible for management of the marketing and showroom samples.
Responsible for capturing and maintaining style orders and for generating purchase orders.
Management of the sync system with raising style masters and MST tracking.
Education and Experience Requirements
Essential : Matric qualification
Desirable : A relevant Diploma / Degree
Essential : Minimum 3 years exp in a similar role (involved with product development) in a retail environment.
Working with people
Planning and organising
Delivering results and meeting expectations
Following instructions and procedures
Adapting and responding to change
Coping with pressures and setback
Skills and Abilities
Computer literacy (MS Office)
Knowledge of wholesale / retail environment and admin processes involved
Excellent verbal and written communication
Meticulous with a strong attention to detail and accuracy
Analytical and problem-solving skills
Time management skills to meet all administrative deadlines
Ability to work effectively under pressure