Call Centre Agent
Madistar Consulting
Bryanston, Gauteng, ZA
6d ago

Minimum Requirement : Legal / Forensic Graduate

  • Manage large amounts of inbound calls in a timely and effective manner
  • Identify customer needs
  • Gather information and compile reports
  • Handle complaints professionally and efficiently
  • Case management capabilities
  • Keep confidential records of all customer conversations on the call centre database
  • Meet targets in terms of quality of conversations
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