Sage X3 Functional Consultant
Red Ember Recruitment (PTY) Ltd
Johannesburg, za
2d ago

Job Description

Red Ember Recruitment is currently recruiting for Sage X3 Functional Consultant .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role.

The requirements are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • 3+ years Sage X3 implementation and support
  • Completed min 1 Sage X3 V12 implementation project
  • Certified Sage X3 Functional Consultant
  • Grade 12 or Matric Equivalent
  • Tertiary Certificate, Diploma or Degree in Computer Systems or equivalent desired
  • Experience as an ERP Implementation Consultant
  • Implementing Sage X3
  • Understanding of ERP software implementation project life cycles & implementation methodologies.
  • Solid understanding of basic accounting principles and data
  • Consulting background with a record of delivering complex technical solutions within defined timeframes and budgets.
  • Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value.
  • Experience translating business requirements into solution specifications.
  • Experience leading requirements definition and design sessions through the use of interviews, surveys, user workshops, product / prototype demos, etc
  • Successful track record of delivering on agreed-upon business objectives and performance on key metrics.
  • Ability to effectively document business and technical designs.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Strong relationship and social skills with the ability to build and manage a strategic external industry network.
  • Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer and team member needs.
  • Customer-focused - with a sincere desire to help; calm under pressure and able to reassure customers that so that they remain our customer.
  • Drive for results has a bias for taking action; works with a sense of urgency to find solutions to problems.
  • Collaborative - able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service and quality to customers.

  • Achieve high customer satisfaction.
  • Plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions.
  • Experienced in Sage X3 implementations and support across different verticals.
  • Dynamic & self-driven.
  • Able to successfully engage with a demanding and high calibre customer base.
  • Able to successfully implement & support fully integrated systems to ensure above-average customer satisfaction, resulting in above-average remuneration.
  • Be able to lead a team of highly qualified professionals.
  • Naturally comfortable to work in a relaxed but highly competitive environment.
  • Using both business and technical skills, you will work directly with customers to identify business requirements with sufficient detail and clarity to allow technical solution proposal development.
  • You will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of IT systems investments.
  • Additionally, you can also expect to work closely with the sales team to develop and close services projects and maintains customer relationships to ensure customer satisfaction and ease of ongoing support.
  • Conducts analysis of client business processes and functional requirements. Prepares appropriate documentation to communicate and validate the information.
  • Analyses the data, evaluate existing application products and recommends efficient, cost-effective solutions which support client business processes and functional requirements.
  • Documents functional requirements, workflow, and system specifications. Applies technical and business knowledge to analyse client requirements and match them to system functionality.
  • Becomes familiar with key functions of client s key systems to easily identify integration points and make recommendations.
  • Works with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction.
  • Develops technical and industry-specific knowledge on an ongoing basis and keeps up to date with industry trends and the latest technology solutions.
  • Ensures timely administration and entering time and expense reports in a timely manner.
  • Interacts with peers and managers to share knowledge, raise critical issues, and suggest process improvements.
  • Manages and supports relationships and installed products at existing clients. This includes handling questions, solving problems, writing reports, performing upgrades, as well as ensuring client s general satisfaction with the software and the company.
  • Implement and support SageX3 ERP for new and existing customers, including design, configuration, testing, data conversion, training and go live support.
  • Provide detailed consulting estimates and project scope documents.
  • Provide project management during implementations.
  • Achieve high customer satisfaction.
  • Ability to travel 30%
  • Competencies

  • Customer Focused
  • Drive for Results
  • Collaborative
  • Influencing
  • Project Management
  • Requirements

    X3 Functional Consultant

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