About the Product Owner role
We are looking for Product Owners that have built technical digital products for high volume transactions servicing large customer bases and / or have experience with large-scale transactional processing systems.
A love for human-centred design, experimentation and testing as well as a natural curiosity to understand the why are traits that will make you successful.
Our product owners drive our product innovation and development. As the voice of the customer, you will build and maintain fantastic product experiences for our users.
You will work in a cross functional Product Team alongside software engineers, designers, data analysts, quality assurance specialists as well our marketing, operations and credit teams.
Our teams are small and hands-on allowing you to truly own and innovate alongside experienced team members.
This role is based in Cape Town with hybrid and remote working options available.
What will you do?
Draw out feedback from our users to understand their experience with our products
Align teams on a shared vision and steer the team towards the execution of that vision
Drive the decision-making process across all the aspects of product development (strategy, design, technology, launch)
Define, monitor and analyse metrics to guide product improvements
Create and own the roadmap; prioritise initiatives according to aggregate needs, with defensible reasoning that aligns stakeholders and energizes the product team
Monitor and communicate updates on product priorities to internal and external stakeholders
Document ideas and plans; be the face of the product working directly with partners and our users
Work with our external partners to deliver solutions that will solve problems for our users
Drive progress across product initiatives by removing blockers from the team and going the extra mile to ensure that the product objectives are met
Make several decisions daily on the best path to success for our product objectives
Business analysis, product ownership, computer science, software engineering or data science experience
3+ years experience building and managing technical software products
Proven track record in working with agile teams and successfully delivering agile based software projects
National Diploma or Bachelor’s Degree with Information Technology or Computer Science advantageous
Financial services, fintech experience is advantageous
A little about who you are
Self-starter, entrepreneurial with high ownership and accountability
Clear and empathetic communicator both verbally and in your writing
Motivated by the opportunity to improve the lives of our users
Have a deep and unrelenting customer focus
Thrive in a collaborative environment involving different stakeholders and subject matter experts
Turn incomplete, conflicting, or ambiguous inputs into solid, manageable tasks and action plans
Do whatever it takes to make your product and team successful, no matter how big or small the issue may be, whether that means writing a QA plan or hunting down the root cause of a user’s frustration
Creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design, and sales
Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases beyond just shipping new products
Take an evidence-based and data-driven approach to making decisions
Have excellent organisation skills to ensure that your team is focused and operating efficiently