Sales Manager - Johannesburg
FRHI
Ballito, South Africa
6d ago

Summary of Responsibilities :

Reporting to the Sales and Marketing Director, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Solicit group, transient and / or banquet business through action plan preparation and execution
  • Establish parameters, quotes and negotiate prices, confirming by written contracts
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
  • Prepare weekly, monthly, quarterly and annual reports, as required
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • Previous Sales experience required
  • Computer literate in Microsoft Window applications andor relevant computer applications required
  • University / College degree in a related discipline preferred
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Visa Requirements : Must be legally eligible to work in South Africa

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