RETURNS SUPERVISOR
Responsibility for the overall management of returned items / goods into the warehouse.
The role will include the development, performance, and maintenance of returns / stock control to produce an efficient system and receipts solution, maximizing performance against set targets.
Role and responsibility
Ensuring that the credit / returns team understands their duties, the mechanisms of the warehouse and their role within the warehouse
Manage, direct, and monitor the performance of the warehouse for the business including the development and maintenance of the warehouse, inventory of returns / stock control and returns process to produce smooth and efficient system.
Effective liaison, support, and assistance with the whole of the warehouse
Maintain and improve mechanisms for running the warehouse and returns process, including surveying and measuring the inventory of returns / stock control, returns process, outcomes and expenditure and disseminate feedback to the appropriate internal entities
Utilize agreed systems to manage the warehouse and stock control functions, analysis, and documenting
The development of plans for the warehouse, inventory of returns / stock control and returns process to contribute towards warehouse targets
Reporting on a weekly basis on the status and progress of the credits department
Assist in developing plans for team activities to include strategy to achieve targets
Manage and maintain contact with internal and external clients / customers
Set an example for team members and warehouse of commitment, warehousing expertise, work ethics and habits and personal character
Maintain accurate records
Meet the targets and those of the team
The smooth running of the team
Contribute to training and development of the team