CRM, service desk, product owners, Finance department, Microsoft SQL Server
2016 Upwards
Microsoft SQL Server Analysis Services (SSAS) 2016 Upwards
Microsoft SQL Server Reporting Services (SSRS) 2016,
Microsoft SQL Server Integration Services (SSIS)
Crystal Reports
Microsoft Office (Advanced Excel)
Microsoft Visual Studio (C#, VB)
Job description :
Identify and scope opportunities for improvement / innovation
Deliver client or company specific projects in line with company standards and in agreement with line manager
Ensure extensive testing of new and regular testing of existing solutions to ensure quality and accuracy of BI delivered
Quality check and ensure processes are in place for all reporting / cross check with other sources to ensure accuracy to limit any customer impact
Ensure that new projects are kept on track and customers are kept up to date with progress at any stage and ensure not to deviate from initial project scope
Change control, error, and incident management involving / affecting cognition
Automate and deliver all static reports within SLA
Keep abreast of technical developments that could benefit to
Constantly improve processes to ensure efficient delivery of all analytics solutions
Give insights and analysis derived from dashboards / reports and data
Provide insights and training on analytics solutions to external and internal stakeholders
Ensure that business stays operational with no business down time by making sure that all
processes run
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