Bank Teller ( Service Consultant )
Capitec
Johannesburg, Gauteng, ZA
4d ago
source : Work-Force

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

Experience At least 1 year’s client service experience within a retail / financial / banking environment Qualifications (Minimum) Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred) n / a Knowledge Knowledge of Capitec Bank products and business processes (internal) Skills Communications Skills Interpersonal & Relationship management Skills Analytical Skills Computer Literacy (MS Word, MS Excel, MS Outlook) Competencies Persuading and Influencing Negotiating Agreements Delivering Results and Meeting Customer Expectations Meeting Basic Work Expectations Persuading and Influencing Making Convincing Arguments Adhering to Principles and Values Showing Community and Social Responsibility Following Instructions and Procedures Accepting Direction Adhering to Principles and Values Acting with Integrity Delivering Results and Meeting Customer Expectations Serving Customers Relating and Networking Managing Political Situations Following Instructions and Procedures Following Policies and Procedures Relating and Networking Creating and Maintaining Networks Relating and Networking Establishing Relationships Adhering to Principles and Values Relating and Networking Interacting with People at Different Levels Entrepreneurial and Commercial Thinking Entrepreneurial Thinking Persuading and Influencing Entrepreneurial and Commercial Thinking Controlling Costs Presenting and Communicating Information Delivering Results and Meeting Customer Expectations Delivering High Quality Work Following Instructions and Procedures Entrepreneurial and Commercial Thinking Following Instructions and Procedures Managing Risk Following Instructions and Procedures Managing Time Adhering to Principles and Values Demonstrating Beliefs and Principles Presenting and Communicating Information Communicating Effectively Relating and Networking Following Instructions and Procedures Managing Meetings Entrepreneurial and Commercial Thinking Navigating Organisations Persuading and Influencing Making a Strong Impression Following Instructions and Procedures Working Safely Presenting and Communicating information Presenting and Public Speaking Entrepreneurial and Commercial Thinking Leveraging Opportunities Delivering Results and Meeting Customer Expectations Championing Customer Needs Delivering Results and Meeting Customer Expectations Additional Information Clear criminal and credit record Must have access to transport (personal / public) Flexible and mobile across regions is an advantage Must meet the minimum requirements on psychometric assessments Must have fingerprints which are detectable / recognisable on Capitec Bank's internal electronic banking system

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