The Senior Specialist- Solution Architect role based within Vodacom Business.
Role purpose :
To interact with customers to gather technical requirements, architect customer IT Infrastructure and compile solution proposal documentation in the Fixed, Internet of things and, Cloud and Hosting Services space as part of the Sales process.
Your responsibilities will include :
Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications.
Provide a solution focused consultancy service to clients e.g. property developers, SMEs, business partners and retail customers.
This will be in support of sales and presales colleagues, which will entail the analysing of complex customer requirements
Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation.
Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners.
Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers.
Identify opportunities within client environments for solutions or new product development.
Respond to business and wholesale customer queries as per request for information (RFI) and request for proposal (RFP) documents.
Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilise solution design experience and expertise to provide input into and create architecture for new product development.
in order to understand internal and external roadmaps, technology strategies and product strategies.
Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on business customers.
The ideal candidate for this role will have :
Knowledge of converged solutions, Vodacom Business Product portfolio and technical design, Vodacom Consumer fixed offering and technical design, Infrastructure design and development e.
g. Software, Infrastructure and Platform services and unified communications.
Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination
Industry certification e.g. Cisco (CCNA / CCDA and above), Microsoft Certified Systems Engineer (preferred).
In-depth knowledge of various technology architecture domains and convergence (preferred).
Must have technical / professional qualifications :
3 year Degree in IT or Engineering related field (essential) with min 5 Years relevant experience in IT or Engineering (essential) or
Matric with a minimum with a minimum of 8 years’ experience
Closing date for Applications : 28 July 2021
The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.