Lodge Manager
Career Pathfinders
Grahamstown, Eastern Cape, ZA
1h ago
source : JobVine

Lodge Manager.Award winning 5* Game Lodge Eastern Cape.Working as a Lodge Manager, you will have overall responsibility for the smooth running of the Lodge and all related activities.

The candidate will require excellent hospitality skills and knowledge.

Must be adept at dealing with guests of all walks of life.Qualifications and experience requiredHospitality / Hotel / Lodge Management related qualification would be an advantage4 years experience in 5 star game lodges in the position of a senior lodge manager or greaterValid Code 8 Drivers license is essentialLive in position at the Family House is a non-negotiableBasic knowledge of maintenance, both electrical and water supplyExtensive knowledge of cleaning and sharp eye for detail.

  • PersonalityAn outgoing, warm and friendly personality that is well presentedPositive attitude, Self-motivated, Confident and comfortable around people from all walks of lifeExcellent communication and interpersonal skills (listening skills, verbal communication etc)Good sense of humourSpecific Job SkillsExcellent guest relations abilities (including Effective influencing and negotiation skills)Excellent guest / staff / lodge management skillsExcellent knowledge of Food & Beverage, Housekeeping and Front OfficeAbility to work under pressure and to tight deadlinesKey responsibilities and accountabilities : Warm welcome and check in of all guestsGuest management coordinate daily activities and transfers for guests of all agesGuest experiences ensure guest expectations are exceeded by Guest Experience guidelines;
  • ensure all special needs and requests have been metHosting of all meals / guest eventsComplete daily / weekly / monthly Admin duties including month end dutiesManage stock (operational and bar) through regular stock takes and maintaining stock controlsWeekly Financial and operational business reports to General ManagerManagement of staff recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognitionActively support the Lodge's Conservation and community initiatives and programsHealth & Safety - ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.

    Management of lodge maintenance reporting all issues and follow upSalary R 15 000 - R 18 000 including accommodation & company benefits

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