Club General Manager
HR Genie
Tshwane, South Africa
4d ago
source : Job Placements

Purpose of the job :

Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.

Key Results Areas include :

  • Financial and commercial, operational, serviand and teams
  • Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
  • Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
  • Drive member retention
  • Aim to exceed new membership sales and revenue targets through management and support of the sales team
  • Ensure all products and services are sold at agreed company pricing
  • Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
  • Manage all licences within club and ensure compliance to license agreements
  • Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
  • Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
  • Ensure all areas of the club are well presented and maintain high standard of cleanliness
  • Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly
  • Experience & Competencies :

  • General Management experience - sales and operatinal
  • Able to manage a multi-disciplined team
  • Passion for standards and cleanliness
  • Experience in fitness / related industry advantage
  • Able to work at peak times (including evenings and weekends) essential.
  • If you are an employee of Planet Fitness, please ensure that you follow the internal application process.

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