Purpose of the job :
Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.
Key Results Areas include :
Financial and commercial, operational, serviand and teams
Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
Drive member retention
Aim to exceed new membership sales and revenue targets through management and support of the sales team
Ensure all products and services are sold at agreed company pricing
Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
Manage all licences within club and ensure compliance to license agreements
Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
Ensure all areas of the club are well presented and maintain high standard of cleanliness
Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly
Experience & Competencies :
General Management experience - sales and operatinal
Able to manage a multi-disciplined team
Passion for standards and cleanliness
Experience in fitness / related industry advantage
Able to work at peak times (including evenings and weekends) essential.
If you are an employee of Planet Fitness, please ensure that you follow the internal application process.