An exciting opportunity exist for an Agile Business Analyst (BA) to join our team. This role is open to applicants from Cape Town, Johannesburg and Pretoria.
The Agile Business Analyst reports to the Domain Head : Compliance.
If being part of one of Africa's largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones across the region appeals to you, then we want to hear from you! Our passion is to help facilitate safe, affordable, and regulated money transfers using a myriad of innovative tech.
This role would also afford you the opportunity to be a specialist as a Business Analyst in an agile team environment, while collaborating across verticals in the business.
Our Agile Business Analysts are a key part of our process to help facilitate a diverse group of bright & passionate people in self-organizing and cross-functional teams who are responsible for building and operating our enterprise level systems that are at the core of the business.
Internal liaison takes place with the Product Owners, Agile Development Teams (including Developers, QA and Scrum Master), Business Leaders and Users, Project Management and Application Support.
External liaison takes place with Partners, Customer and Regulatory Stakeholders. Some travel may be needed from time to time.
Duties and Responsibilities (include but is not limited to) :
Work closely with stakeholders across all levels and business areas to elicit requirements
Assist stakeholders and Scrum team in prioritization of work in order to maximize return on investment (ROI)
Facilitate requirements gathering through interviews, requirements workshops, etc.
Analyse business needs, document requirements, and translate needs into user stories
Communicate these needs clearly and effectively to both business and technical stakeholders
Maintain a steady backlog of requirements that are ready to go into sprints for the Scrum team
Support the day-to-day needs of Scrum teams in understanding customer and business requirements
Liaise with the development team for estimation on work
Work with the QA department to ensure functionality matches business requirements
Assist in drafting user and training documentation
Liaise with various industry partners around service integration and product offerings
Manage own professional and self-development
Key Requirements :
Grade 12 or equivalent (Essential)
Degree, preferably with an Information Systems focus (Essential)
Minimum 3 8 years' experience in a Business Analysis or similar role (Essential)
Business Analysis or Information Systems Qualification (Advantageous)
Experience working in a Compliance focused role; OR Experience working in a role focused on external partner API integrations (Desirable)
Business Analysis experience in the Financial Services or Retail industry (Advantageous)
Experience dealing with partner API integration (Advantageous)
Experience dealing with compliance regulations (Advantageous)
Knowledge and ability to translate requirements into user stories, process diagrams and data flows
Knowledge and understanding of project scoping, planning & prioritization
Knowledge of and experience working in an Agile environment (Scrum)
Strong interpersonal skills and ability to manage stakeholder expectations
Strong verbal and written communication skills
Ability to obtain descriptive and exhaustive requirements from stakeholders
Additional Skills :
Able to work independently with minimal supervision
Should you be appointed in a remote / work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks please consider your application unsuccessful.
NB : ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS