A great new position is available with top company in Cape Town for an IT Support Technician.Responsibilities : Maintain network hardware and software infrastructure according to allocated job cards.
Qualifications and Experience : Grade 12 Certificate COMPTIA A+ Certificate COMPTIA N+ Microsoft Certified Systems Engineer (Advantageous) Microsoft Certified Integration Technology Professional (Advantageous) 3 Years Networks and technical support experience.
Computer literate (Microsoft Office) Information Management Systems SHERQ Systems Microsoft Operating Systems Hp / Xerox Printers / Scanners Diagnose root cause problems.
Determine solutions and repair as per job card.
Record causes and solutions.
Request approval for replacement of hardware, repair / replace, install or re-install software applications and test for proper functionality.
Diagnose network problems, plan and implement solutions, monitor progress and test functionality.
Install new workstations and network printers.
Retrieve and store unused workstations.