Customer Service Agent
Cape Town, Western Cape
1d ago
source : Best Za Jobs

Description Western Cape We are supporting our clients as they adapt to a new world in the wake of COVID-19. We are now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service / experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence.

  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;
  • expediting correction or adjustment; following up to ensure resolution. Requirements 12 months Call Centre experience (Must have) Matric / Grade 12 (Must have) Criminal clear Well spoken (Neutral accent) Hours of work : Monday to Sunday Shifts between 09 : 00am and 22 : 00pm 9 hour rotational shifts Interested candidates can send their CV imraan.richards

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