Technical Support Engineer
Milton Resourcing
Midrand, South Africa
4d ago
source : Job Placements

THE MAIN AREAS OF RESPONSIBILITY

  • Guide employees and customers on how to use Telematics devices and solutions (consult, provide trainings);
  • Solve technical issues and ensure prevention;
  • Constant supervision and preparation of devices technical documentation;
  • Assess South Africa customer needs of new features, raise proposals for its implementation and supervise implementation process;
  • Participate in direct communication with clients to answer technical questions (conference calls, visits to clients);
  • Perform quality assurance tasks before providing solution to customer.
  • THE EXPERIENCE, SKILLS AND PERSONAL QUALITIES YOU WILL NEED

    We hope you are responsible, demonstrate logical thinking, interested in technology and working in a team is a pleasure. Hands-on technical experience working with Telematics solutions for at least 1 year is a significant benefit for this role.

    You will succeed if you have :

  • Technical education (Electronics / Mechanics engineering);
  • Basics of telecommunication systems and IOT technologies : 2G, 3G, 4G, Bluetooth, ability to explain GNSS technology fundamentals;
  • B2 English language skills (both spoken and written);
  • Ability to analyze and solve complex technical problems;
  • Good communication skills;
  • Capability to prepare technical documentation;
  • Knowledge of software, operating systems, server operation and programming languages (C, C++, C#, Java, Python) essentials;
  • Experience working with IoT solutions (1-Wire, RS-232 / RS-485, Modbus, MQTT, TLS) and secure Cloud based systems (AWS, Azure) would be an advantage.
  • WHAT WE OFFER

  • Real potential to develop career opportunities in a fast-growing international company;
  • The opportunity to build significant achievements in your professional carrier, while driving the Companys expansion in the South Africa region;
  • Internal trainings and knowledge sharing for constant professional growth;
  • Multicultural and diverse environment which highly values knowledge and ideas exchange, supportive and positive attitude in the team;
  • Participation in the process of creating unique and innovative IoT products and solutions for the international market;
  • Regular internal surveys to understand your concerns, achievements and future goals better, and support you on the way.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form