KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions in conjunction with the Software Support team, CTO and Sales.
Leading ongoing reviews of business processes and developing optimization strategies for new and existing clients.
Conducting meetings and presentations to share ideas and findings with key stakeholders.
Performing requirements analysis.
Documenting and communicating the results of your efforts and sharing with team.
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with clients, technicians, and managerial staff.
Collaborating with resources and maintaining cost efficiency.
Ensuring solutions meet business needs and requirements.
Performing user acceptance testing with Sales and Development teams.
Managing projects, developing project plans, and monitoring performance.
Updating, implementing, and maintaining procedures.
Prioritizing initiatives based on business needs and requirements.
Serving as a liaison between stakeholders and users.
Evaluating competing resources and priorities and sharing with stakeholders.
Monitoring deliverables and ensuring timely completion of projects.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE :
The requirements listed below are representative of the knowledge, skill, and / or ability required.
A bachelors degree in business or related field
A minimum of 5 years experience in business analysis or a related field.
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook, MS Project
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top performing teams.
A history of leading and supporting successful projects operationally and digitally
Experience in EDMS / Content management beneficial
Experience in Agile Development beneficial
If you do not hear from us within 2 weeks after closing date, please consider your application unsuccessful.