Reaction Force Manager/ RFM
Fidelity ADT
Cape Town, Western Cape, ZA
2d ago
source : Careers24

Introduction... everything we do is the commitment to be Always There for our clients, whether its responding to an alarm or an email.

Our portfolio of security services includes high-tech security alarm systems, 24-hour monitoring and Armed Response, as well as professional guarding and management.

With Fidelity ADT protecting your home or business, you can rest assured that your security is taken care of Overall Purpose of the Job : Assist with management of a hub (including staff) Minimum Qualifications and Experience : Matric Excellent Communication Skills Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook) Valid Drivers licence Proven leadership experience Previous management experience advantageous Able to motivate and manage employees Advanced firearm course and range officers course advantageous Job Specification.

  • Main Duties and Responsibilities : Oversee day to day operations for hub / area Supervision of Armed Response Officers and Supervisors Co-Ordinate shift training and assist with in-house training Act as back up to Reaction Officers and Supervisors Upkeep and maintenance of vehicles Respond to client queries and handle all shift administration, statistical & monthly reports Attend internal and external meetings in conjunction with Area Manager Handle staff queries Behavioural Competencies Required : Leadership ability - assertive, organised and thorough Ability to work under pressure and use initiative Organising & Planning Administratively advanced Problem Solving Interpersonal Savvy Business Acumen Process Management Comfort around higher management Conflict management Confronting direct reports Decision quality We reserve the right not to make an appointment to any advertised position.
  • Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

    Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

    Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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