General Manager / Campus Manager ( JB1122)
KEY PERFORMANCE AREAS :
Academic and Sales Management
Leadership and Staff Management
REQUIREMENTS OF THE JOB :
Experience : 3 10 years experience in Training & Development environment.
High level of competency in MS Offices, particularly Word, Excel
MAIN PURPOSE OF THE JOB :
Oversee, direct, and lead the daily operations of the campus to ensure a high-quality service to every student.
Driving the performance of the sales team on a daily, weekly, and monthly basis to achieve / exceed the campus annual targets.
Ensure service levels to students are optimised and that the turnaround times to resolve issues raised by students is within the agreed parameters
Manage and co-ordinate marketing activities at campus level and work closely with the H / O marketing team in this regard.
Staff Management :
interacting, coaching, recognizing superior performance and addressing substandard performance of team members.
Key objective is to achieve the budgeted EBIDA for the campus for the period under review. This involves managing both the revenue and operational expenses daily.
To ensure the highest quality of teaching and learning on campus. This includes continuous assessments of lecturers performance, working closely with committees and academic boards in H / O and the Academic department at H / O.
Ensure that campus is fully compliance with all accreditation requirements from a statutory perspective.
To ensure that rollover and retention ratios for the campus are attained, and corrective action plans put in place to address non-compliance thereto
Ensure that the campus is always presentable i.e., well maintained, clean, everything working, all IT systems and equipment operational
Ensure management interaction with students is optimised including things like the SRC, CSI projects at campus level, sports days, parents functions etc