Head of Franchise Network
Cape Town, South Africa
1d ago

takealot.com, a leading South African online retailer, is looking for a Head of Franchise Network to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us.

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include :

  • Producing the legal framework and draft documentation for franchising including the Franchise Agreement and Operating Principles
  • Negotiating the terms and conditions of each Franchise Legal Agreement
  • Setting up professional franchise division creating a business plan and proposition of the brand
  • Identifying and research potential markets and advise CEO / Board of new opportunities
  • Planning the distribution and logistics process related to the Franchise business
  • Identifying and propose new partners and independent prospects
  • Responsible for central communication and assets to franchise partners to ensure all principles, the recruitment / training of team members and the overall brand proposition meet the brand standards
  • Responsible for all Key Performance Indicators, trade and marketing calendar that underpin the annual territory business plan
  • Risk Management - introducing credit management processes
  • Managing and Developing the franchise and operation channel ensuring efficiency is delivered through the group cross functional support departments
  • Driving the franchise and business plan growth
  • Establishing strategic objectives for each market using the levers of margin, price and brand and setting and achieving demanding sales, service and profit targets
  • Leading all franchise business reviews
  • Setting pricing strategies in line with local marketplace
  • Ensuring protection of the Takealot brand through compliance with the legal agreement and Trading Terms and Conditions
  • Attributes required :

  • Excellent influencing, persuading, negotiating
  • Takealot Logisitcs technical evangelist, understand clearly the Takealot Logistics business and provide input into evolving needs of different clients of the delivery platform and their short, medium, long term impact on delivery capabilities and functions
  • Strong problem evaluation and solution
  • Good leadership and team development
  • Excellent people management skills
  • Critical impact contract and commercial negotiation experience at executive level
  • Logistics supply chain design and development expertise / tools and techniques
  • Ability to interpret complex operational environment and implement leading edge, high-performance management methodologies
  • High degree of personal motivation and resilience
  • Qualifications / Experience :

  • Bachelor’s degree required
  • Minimum 5 years in P&L responsible’ senior management role
  • Proven track record of success in delivering against profit targets
  • Experience in a Retail / Franchise environment
  • Sound operational background within a highly unionised environment
  • Experience of managing customers at a senior level
  • Succession planning and development of key managers
  • Change management experience
  • The Environment :

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.
  • com being the leading e-commerce company in Africa.

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback / new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to Employ an Extra Ordinary Mind who :

  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial , thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.
  • If you meet the above you are an Extraordinary Mind so come and join us!

    Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

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