Support Consultant (Customer Success)
Ditto Hire
Cape Town, South Africa
9h ago
source : Job Placements

Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome Customer Success Team.

About us :

Ditto is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates.

Our mission is to create better connections between people looking for a new challenge and companies hunting top talent.

If you are ready to go to the moon, Ditto is the company to help you get there.

What you need :

  • Customer support background
  • Experience in support on SaaS platforms
  • Excellent communication skills
  • Ability to learn quickly
  • What you''ll do :

  • Provide friendly and efficient support to our clients and help them win
  • Accurately record and document activity through the ticket system
  • Ensure effective communication with customers, colleagues, and management
  • Perform ad-hoc functions, projects, training
  • More about you :

  • Resourceful with a strong sense of urgency
  • Friendly and helpful
  • Ability to take initiative and solve problems
  • Good time management skills
  • You like to share knowledge
  • Quick learner and comfortable in a dynamic tech environment
  • What We''ll Give You :

  • Competitive compensation
  • Comprehensive time-off & generous leave policies
  • Excellent working environment with exceptionally smart people
  • Collaborative, transparent and fun office culture
  • Accelerated professional development
  • Constant learning and improvement
  • Sound good? Apply and let’s change the way people find work.

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