To manage the Nedbank Insurance Broker teams from a sales, compliance and operational perspective and deliver the required results through enabling others and ensuring alignment to Nedbank'
s strategic focus areas.
Build and maintain relationships with relevant stakeholders.
Identify and meet stakeholder needs, including giving them regular feedback.
Identify opportunities for collaboration.
Ensure effective resource capacity and planning.
Achieve clear accountability of team members.
Ensure resource capacity is aligned to the needs of the business.
Ensure relevant processes and procedures are followed.
Plan and monitor development by scheduling and tracking team progress against performance.
Engage with the team and Identify additional training and development requirements. E
nsure relevant stakeholders are kept informed and updated.
Identify opportunities for improvement.
Ensure transformational targets are met.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Participate in the development and implement action plans to address issues raised in culture surveys.
Create a client service culture through various interventions.
Achieve operational excellence.
Encourage team to generate innovative ideas and share knowledge.
Manage budget costs within budgeting constraints.
Set and allocate sales targets for the team. Review sales targets against performance.
Ensure profitability of distribution medium.
Make recommendations for alternate improvements to the business by reviewing non-performing areas.
Meet financial targets through monitoring, tracking and reviewing performance of the team.
Ensure quality sales standards are agreed to and delivered on.
Manage performance of staff by implementing performance agreements and ensuring a clear vision.
Mentor and coach staff on identified performance gaps.
Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Follow the recruitment process when recruiting talent.
Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
Manage the onboarding process of new employees.
Matric / Grade 12 / National Senior Certificate
Relevant FAIS Personal and Commercial Lines Qualifications
Class of Business Training (non-negotiable)
Continuous Professional Development - Points
Key Individual (non-negotiable)
Relevant Insurance Qualification (NQF 7)
Bachelor's Degree (Preferred)
Type of Exposure
Communicating job requirements and performance standards to others
Managing a sales team - not in dictionary
Conducting performance appraisal interviews
Conducting performance feedback meetings
Checking performance data to measure employee performance
Enforcing disciplinary actions against employees
Assuming a key leadership role
Investigating and reviewing processes to improve client satisfaction
Coaching and mentoring of others
Providing constructive feedback to employees
Minimum Experience Level
Minimum 8 years in an Insurance Sales role and must have experience in managing Brokers.
Minimum 5 years in Insurance Key Individual Management role.
Commercial and Personal Lines experience. (non-negotiable)
Class of Business Training
Technical / Professional Knowledge
Business administration and management
Client service management
Employee training / development
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant Nedbank product knowledge
Staff resource planning
Management information and reporting principles, tools and mechanisms
Becoming a Business Advisor
Building the Sales Team
Building Trusting Relationships
Coaching the Sales Team
Driving for Results
Making Sales Operations Decisions
Motivating the Sales Team
Preference will be given to individuals from underrepresented groups.
Please contact the Nedbank Recruiting Team at +27 860 555 566