Company Blue Label Distribution Reference # B139 Published 17 / 11 / 2021 Contract Type Permanent Location Cape Town, Western Cape, South Africa Introduction At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitized.
Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce.
With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups.
85% of our income comes from merchants in the informal sector Job Functions Sales Industries Telecommunications Specification To effectively grow an assigned territory through trader acquisition, minimizing trader churn and increasing trader revenue on an ongoing basis.
New Business Development
Identification of a viable merchant.
Demonstrate the use of marketing material usage to merchants
The contractual sign up and facilitation of the required documentation
Training of merchant on devices, products and legislative requirements
Post activation of merchant : the follow up and support of the merchant for a limited period to ensure merchant can independently trade
Post Activation Support
Corrective action in the event of merchant non-performance (i.e. uplift the device or re-train customer)
Completion of tracking documents and the use of available reporting
Customer retention calls and visits to ensure the ongoing successful trading of customers
Resolution of customer queries
Engage with the Customer Interaction Centre to hand-over the successfully activated and trading merchant for ongoing client management
Ensure all contractual documents are submitted and processed accurately and timeously to the relevant Branch Administrator
Influencing trader sales in line with product mix strategy of the department.
Building and maintaining a stable ecosystem for assigned area in line with departmental strategy
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Carry out standard device management tasks for clear asks.
Customer Service Delivery
Customer System Operation
Planning and Organizing
Customer and Market Analysis
1 2 years’ experience as a Trader or similar in the informal market preferred
Valid Driver’s License
Proficient in more than one language excluding English and Afrikaans
Experience of general supervision of more junior colleagues (7 to 12 months) Job Closing Date 01 / 12 / 2021 Share on