Mukuru has exciting opportunities available for x2 experienced Customer Service Representatives to join our team based in Parkview, Pretoria.
The main purpose of this position is to provide foreign exchange services in a professional and efficient manner.
The Customer Service Representative reports directly to the Branch Manager.
The successful candidate is responsible for processing foreign exchange transactions in an accurate and professional way.
They are required to carry out transactions in a legally compliant manner by checking the integrity of the documents provided and identify potential fraudulent documents.
Internal Liaison takes place with the branch staff. External liaison takes place with external customers.
Duties and Responsibilities (include but is not limited to) :
Key Requirements :
Additional Skills :
Should you be appointed in a remote / work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
Only shortlisted candidates will be contacted. If you do not receive any response after two weeks of the closing date, please consider your application unsuccessful.
NB : ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS