IT Support Specialist

Profession Hub

Johannesburg, South Africa, Gauteng, ZA

1d ago

Our client is looking for a talented, multi-skilled IT Support Specialist to join their dynamic team of IT professionals.

The successful candidate should have a passion for IT and be very comfortable with remotely supporting a variety of technologies like Windows Desktop and Server support, Linux Server support (advantageous), Network and Security support and Virtualised Cloud-based technology.

Requirements :

Bachelor's degree in Information Technology

Relevant technical certifications on Windows Server, Desktop, Linux, Security etc. (Preferred)

5 - 10 years of hands-on working experience supporting local and remote IT infrastructure.

Must have strong Microsoft / Windows support experience

Strong IT hardware and software knowledge across different operating systems is essential.

Solid understanding and hands-on support experience with Virtual and Cloud environments e.g. ESX, Hyper-V, AWS, Digital Ocean, Google Cloud.

Must possess a very high level of attention to detail in his / her work.

Good command of the English language. Ability to speak French advantageous.

Must reside in Jhb north and close surroundings

Must have reliable own transport

Must be willing to work 07h00 to 16h00 weekdays and after-hours / standby when required.

Must be a team player.

Desired Skills

Windows Server

IT Support

Linux Server environment

Network and Security support

Virtual and Cloud hosting environments

Duties and Responsibilities :

Provide IT Support for the Windows desktop and server environments of all remote offices.

Provide IT Support to the Linux Server environment for remote and hosting locations.

Provide Network and Security support for remote offices.

Support the Virtual and Cloud hosting environments.

Assist the IT team with the SLA's for the ticketing system.

Monitoring of the remote IT infrastructure to ensure optimal uptime.

Regularly reviewing and updating of IT processes and procedures as required.

Implementing new hardware and software at remote offices.

Implementing and maintaining of redundancy systems at remote offices.

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