PRETORIAPERMANENTSALARY PACKAGE R540 000 Key Requirements : Manage physical and virtual servers, on the premises and in the cloudOnly Microsoft Certifications (not training, but passed the actual Microsoft exams)BTech / National DiplomaMinimum of 3 years plus experienceExperience on an enterprise level, service level, not desktopIntermediate level with experience managing serversMicro 365 serversSpecific to a Cloud environment KEY PERFORMANCE AREAS : Include management and leadership responsibilities for work team leaders
Support all server infrastructure and applications for the different server environments.
Support cloud platforms including but not limited to Office 365, Microsoft mobility and security stack, and Microsoft hosted infrastructure and application platforms.
Assist in the design, build and deployment of Microsoft cloud security solutions.
Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
Implement security controls and threat protection, manage identity and access, and protect data, applications, and networks using Microsoft Cloud Security tools.
Provide second- and third-line technical support to IT staff and service desk.
Perform application deployment, service upgrades and patch management for all environments.
Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the company
Support and maintain the Business continuity and recovery environments
Create clear and concise documentation to formalise work stream processes.
Comply with all relevant policies, procedures, standards, and guidelines
Contribute and complete IT Operational projects as needed
Document issues & track progress in ticketing system
Maintain system performance by performing system monitoring and analysis, and performance tuning
Daily service availability monitoring for availability and performance monitoring EDUCATION, SKILLS AND EXPERIENCE :
ICT relevant qualification (NQF Level 5 or equivalent qualification
Minimum 3 years’ experience in IT systems and / or infrastructure, supporting enterprise scale security solutions.
Min 2 years’ experience in supporting Microsoft 365 and related services.
Any two of the following Microsoft Certified Certifications or related certifications (Microsoft Associate Level) are required : o Microsoft 365 Certified : Security Administratoro Microsoft Certified : Identity and Access Administratoro Microsoft Certified : Enterprise Administratoro Microsoft Certified : Security, Compliance, and Identity Fundamentalso Microsoft Certified : Windows Server Hybrid Administrator Associateo ITIL Foundation
Excellent understanding of Intune and all security blades, including Defender, Threat Protection and latest Microsoft E5 Security Product set