Job Details - Job Purpose To lead the strategic interventions within Managed Services by executing on special projects, Intelligent Automation, aligning IT Technology, whilst controlling Change and maintaining quality assurance.
This includes the managing of communication and Management Information as well as Analytics to align to the Standard Bank Managed Services strategic objectives.
Key Responsibilities / Accountabilities Strategy
Execute the strategic interventions within Managed Services to execute on special projects, Intelligent Automation, aligning IT Technology, whilst controlling Change and maintaining quality assurance.
This includes the managing of communication and Management Information as well as Analytics to align to the Standard Bank Managed Services strategic objectives.Client
Guide the decisions made by business to improve client experience and reduce client risk.Financial Management
Develop and drive cost management and budgetary control within the business unit to manage operating and capital expenditure.Reporting
Analyse and report on project status and metrics to ensure effective project delivery as per agreed project milestones.Data
Provide strategic interventions for the business unit to execute on the Bank’s data journeyIntelligent Automation
Design, solution and drive the execution of strategic robotic projects supporting the Bank’s digitisation and automation journey to improve efficiencies in the BankTechnology & Architecture
Drive the execution of strategic Information Technology Hardware and software projects to align and improve efficiencies in the Bank.
Lead process audits across MS to ensure quality assurance and blueprint design principles are adhered to.People
Lead the Business Strategy and Enablement Team according to the Bank’s leadership principles and values, including employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention and reward and people administration, to ensure a high performance culture within the Business Strategy and Enablement Team.
Drive the business unit’s people business strategy to ensure an effective culture within MS.
Lead the Production Change Control and Communication within MS to ensure compliance to internal agreed change governance.Client
Foster and engage business partner, stakeholder, vendor and client relationships to maintain business objectives and client service level agreements.
Risk, Reg, Prudential and Compliance
Drive operational risk controls in adherence to legislative requirements, policies and procedures within area of control to prevent losses and audit failures.Product
Execute new products or changes to existing products within Managed Services to ensure effective service delivery Additional Job Dimensions
Number of direct reports - 4-10
Number of indirect reports - 11-50Financial accountability
Size of Budget (ZAR equivalent) : 500 million - 2,5 billion
Type of accountability : Directly accountableInternal relationships
Influence their service delivery
To drive strong business partner and stakeholder engagements across all channelsExternal relationships
Vendors, Consultants, Regulatory Bodies, specific Clients
Nature of relationship : Influence their decision makingWork environment
Physical Requirements : Open plan office
Working Conditions : Regular overtime may be required
Working Conditions : International travel may be required Minimum Qualification and Experience
3 year degree in Business Commerce or Information Technology
Project Management certification and Enterprise Architecture
Knowledge of ISO experience and / or Enterprise Architecture experience would be a preferred qualificationExperience
Experience in Technology and Operations / Managed Services
8-10 years experience in business strategy and execution experience is a critical requirement for this role
8-10 years experience in Finance and People Management experience is a critical requirement for this role The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis.
Full vaccination against COVID-19 is therefore an inherent requirement of this role.’