Job Functions Marketing Industries Ngo / Non-Profit Specification I.Who is WWF?
WWF is the world’s largest and most respected independent conservation organisation, with over 6 million supporters and a global network active in over 100 countries.
WWF's mission is to stop the degradation of the earth's natural environment and build a future in which humans live in harmony with nature, by conserving the world's biological diversity, ensuring that the use of renewable natural resources is sustainable, and promoting the reduction of pollution and wasteful consumption.
II.Major Functions : As part of the Business Development Unit, the Field Sales Representatives are the ambassadors of WWF South Africa, focusing particularly on raising awareness with and funding from individuals in public spaces, with the aim of developing a stronger commitment towards conservation and converting them into regular monthly donors.
III.Key Responsibilities :
To directly attract and communicate with potential donors (at shopping centres and events) to solicit their support by becoming a regular financial donor to the organisation.
Build rapport with potential donors from the general public, providing an excellent engagement experience.
Continually improve knowledge and understanding of the WWF work and, in particular, the campaign product, confidently ensuring potential donors are informed, not mislead, at any point during the sales process.
Meet daily, weekly and monthly targets as prescribed by the WWF Field Sales Representative Performance Management Indicators.
Meet both quality and quantity standards for sign-up of new regular donors.
Ensure the effective and accurate administration and processing of sign-ups.
Maintain commitment, motivation and enthusiasm
Use scripts and guidelines as provided
Behave in a professional manner, reflecting WWF’s values, ethos and policies at all times
Accurately and appropriately record, protect and report fundraising data
Create public awareness to support WWF-SA’s conservation efforts
Assist, as required, with initial training and induction of new team members
Attend regular training, team meetings and discussions for improvement
IV.Profile : Personality fit :
Personality fit :
Let s do it together : genuine passion for the cause
Way of speaking : cool, exciting, fun
Preferred way of working : spontaneous, challenging, dynamic, open, communicative, convincing, eloquent, resolute, companionable, enthusiastic etc.
People’s person : Someone who enjoys meeting new people and being part of a highly driven team
Self-starter, confident, passionate and energetic, target driven
Pressure? What pressure? Just shake it off! Handles rejection well
V.What’s in it for you?
a.Fun working environment, where individuality is encouraged!
b.Growth opportunities and self-development
c.Good basic salary and additional Performance-Related Pay benefits
d.Continued regular training, support and development to improve your skills
e.A supportive high-performance environment
f.Team building social events
g.Regular incentives and rewards
h.Meaning and Purpose : Our mission is your success! You’re protecting our one and only home! There’s no planet B!
VI.Working Relationships :
Internal Reports to team leader and F2F Sales Manager. Work closely with your fundraising team on learning and improving the technique and tactic to raise funds for WWF-SA.
External Spread the knowledge and conservation awareness to the public and engage them to be our regular donors.
Requirements Criteria of employment :
Completed Tertiary education is an advantage
Min 1 year sales experience is an advantage
Fundraising experience, including face-to-face fundraising experience is an advantage
Have the ability to inspire people through outstanding verbal communication and interpersonal skills
Fluent in English and one other official South African language
Unshakable drive and motivation to succeed and build your campaign
Effective at time management
Have a strong work ethic, be target motivated and work well under pressure
Passion for nature and conservation an advantage