Johannesburg North - Utilities Specialist with Management experience required take responsibility for all operational aspects of utility management functions within the Utilities division.
Responsibilities : Manage all utility expense and recovery related functions within the utility management; Negotiate and manage all vendor and supplier contracts and ensure that service providers adhere to service levels in accordance with relevant service level agreements (utilities and rates);
Track utility management service provider performance to ensure services are delivered as per service level agreements and address and resolve non-performance;
Ensure utility management related policies are in place and strictly adhered to by the team as well as appointed service providers;
Manage relationships with service providers and suppliers; Oversee and ensure the on-time and accurate capturing of utility accounts for payment;
Facilitate budgeting and forecasting of utilities expenditure and recoveries; Handle escalated customer account queries when and where necessary;
Analyse expenditure and recovery reports and identify areas for improvement and action to maximise recovery of expenses from tenants;
Ensure that recovery ratios are optimised and maintained and to manage any associated risks; Ensure the management and maintenance of infrastructure registers, audit reports and diagrams;
Manage filing, document storage and access; Assess staff functions and conduct regular performance reviews; Requirements : Utility management (especially within the context of recovery of utilities within multi-tenanted Commercial properties);
Knowledge of metering and verification principles; electrical distribution systems and energy fundamentals; Knowledge of municipal utility tariffs as well as regulatory principles and requirements about the supply and recovery of electricity, water and sewer services.