Technical Application Lead
Isilumko Staffing
Johannesburg, Gauteng, ZA
3d ago

Seeking an experienced Technical Application Lead to join one of the Top banks in SA on a contract / project, reporting to the Service Monitoring Shift Manager.

  • Job functions;
  • Supporting the Service monitoring division on high level technical and subject matters : MVS, HSM, Remedy and many more

    Attend to the escalation of technical matters

    Provide accurate documentation in line with the document control processes

    Involved with the implementation of new systems and upgrades of existing systems

    Drive continuous improvement for incident recoveries in business units

    Route cause analysis

    During project roll outs, provide accurate and detailed interpretations

    Work within SLA's

    Reduce outages of bank systems

    Monitor bank networks, infrastructure and processing systems

    Responsible for interacting with users regarding their mobile application

    Batch processing

    Attend to emergency data restores

    Report writing

    Assess critical events and the impact thereof

    Perform technical investigations

    Must have : Valid Matric

    Valid Matric

    Relevant diploma - IT & Computer Sciences

    No less than 4 years' working experience within a Technical Applications role

    Job flow experience, bridge monitoring tools exposure, JCL, mainframe and systems operations

    Proper understanding of online processing, automated batches and operational processing

    Understanding of SLA's

    Born leader

    Results and quality driven

    Facilities management skills

    Ability to drive continuous improvement

    Problem solver

    Clear criminal record, clear fraud, clear ITC

    Great track record

    Contactable references

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