Change Management Specialist: SPF Business Change
Bellville, Western Cape, South Africa
2d ago

Who are we?

We’re in the business of planning for tomorrow. The never-ending pursuit of meticulously crafting our clients’ futures. We do this by truly appreciating the value of money and turning the materials we’re given into something more.

It’s our trade and it is something we are passionate about.

It’s what makes us WealthsmithsTM.

As WealthsmithsTM. we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success.

The Sanlam Personal Finance (SPF) cluster is responsible for Sanlam’s retail business in South Africa. SPF provides clients across different market with a comprehensive range of appropriate and competitive financial solutions.

These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services.

Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.

SPF Business Change is the internal consulting and project delivery capability of Sanlam Personal Finance that helps to transform the business by optimising the investment in, and delivery of strategic change.

We are a professional, self-motivated team of business thinkers who work with SPF and its individual businesses to solve challenging business problems.

Through our broad spectrum of disciplines we are involved in various exciting initiatives from concept development through to delivery, involving business transformation, disruptive technology adoption, system replacements and enhancements, value optimisation, business development and much more.

We can therefore offer a wide range of career development opportunities across :

Business Design

  • Strategic analysis & investigations
  • Ideation & strategy facilitation
  • Value proposition development using design thinking
  • Business & operating model design
  • Business case development & benefits realisation
  • Transformation Alignment

  • Change management
  • Strategic road mapping and alignment
  • Business architecture
  • Business analysis

  • Agile analysis
  • Process design
  • Client experience mapping
  • UI design
  • Use case analysis
  • Product Design

  • Product architecture
  • Product specification
  • Product values testing
  • Project management office

  • Project portfolio management
  • Program and project management
  • Release management
  • Project support and governance
  • Lean Agile Centre of Excellence

  • Community facilitation
  • Standards and governance
  • Automation Centre of Excellence

  • Automation strategy
  • Automation opportunity assessments
  • Robotics implementation
  • Robotics reporting and optimization
  • What will you do?

    Organisations need to navigate increasingly more complex change, which in turn requires support people to work and make decisions within a world of uncertainty.

    An opportunity exists for an experienced change manager to join the Business Change team to grow our change management capacity.

    You will be allocated to one or more of our evolving business initiatives requiring change management support. We believe in creating an environment within which we support our change managers to function autonomously and to support their project and business owners in a way they deem fit to deliver value.

    What will make you successful in this role?

    Key Responsibilities :

  • Strong relationships within the business and build credibility as a change manager across multiple stakeholder groups.
  • An appreciation for, and create visibility for others of, the complexity, ambiguity and interconnectedness of today’s business challenges.
  • A pro-active, results-orientated and practical mind-set with a collaborative approach which creates space for others to navigate change.
  • Develop a deep understanding of each change initiative and its impacted business areas and stakeholders, from both a technical and cultural perspective.
  • Be involved in strategic change guidance and / or tactical and operational change tasks.
  • Collaboration across multi-functional teams involved in the delivery of the change initiative.
  • Add business value.
  • Qualifications :

  • Relevant degree or diploma, preferably people-oriented (e.g. Industrial psychology)
  • Knowledge and Experience :

  • At least 5 years’ experience as a change manager on large change initiatives of which at least 2 years as the change lead
  • Financial services and specifically life insurance industry experience will be an advantage
  • Experience working with technical and management teams.
  • Sanlam Core Competencies :

  • Cultivates innovation
  • Client focus (TCF)
  • Drives results
  • Collaborates
  • Flexibility and adaptability
  • Personal qualities :

  • Excellent listening, communication and interpersonal skills
  • Ability to translate technical information in business language
  • Strong facilitation and presentation skills
  • Strong influencing skills to build alignment
  • Decision-making and problem-solving
  • Personal resilience to overcome obstacles when facing challenges
  • Consultative approach
  • Empathy
  • Due date for applications : 8th January 2020


    Build a successful career with us

    We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things.

    We pride ourselves in helping our employees to realise their worth. Through its business clusters Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office the group provides many opportunities for growth and development.

    Turnaround time

    The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

    Our commitment to transformation

    The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

    The Group's Employment Equity plan and targets will be considered as part of the selection process.

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