Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Role Responsibility :
Effective administration of the technology contract to ensure sound financial performance
Co-ordinate around the profitability of contracts with a focus on maintenance, cost effectiveness and labour.
Contract Margin Management
Co-ordianate with administration on the contract cost and invoice documentation with accurate information
2. Effective management of staff
Proper management of staff to work flow and job requirements.
Co-ordinate with Office around work requirements
Monitor daily tasks
Train and upskill subordinates
Staff motivation levels
Evaluate staff performance
Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Effective management of operations
Client retention and customer service levels
Ensuring that all required formal customer meeting are scheduled, attended and minuted.
Maintenance of positive customer relationship
Quality Management / Ops Process management adherence to quality standard
Conduct and oversee quality controls and inspections
Effective management of business development function
New business development
Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
The Ideal Candidate :
Formal Security Management Training advantageous
Electronic Security Services Management (3yrs Management or similar)
Extensive experience w.r.t. implementation of the following systems :
Experience in Sales of Corporate (Large) Projects
Control Room Service experience
Financial Management relative to Security Industry
Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.
Software Knowledge Level
Broad knowledge of Time and Attendance.
Broad knowledge of Access Control.
Broad knowledge of CCTV
Strong knowledge base on communication protocols i.e. TCP / IP.
Basic Computer literacy and proficiency.