Senior Technician - G4S Secure Solutions
Central / Boksburg
9h ago

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Role Responsibility :

Effective administration of the technology contract to ensure sound financial performance

Co-ordinate around the profitability of contracts with a focus on maintenance, cost effectiveness and labour.

Contract Margin Management

Job Cards

Co-ordianate with administration on the contract cost and invoice documentation with accurate information

2. Effective management of staff

Effective Organization

Proper management of staff to work flow and job requirements.

Co-ordinate with Office around work requirements

Monitor daily tasks

Train and upskill subordinates


Staff motivation levels

Evaluate staff performance

Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Effective management of operations

  • Co-ordinating process flow and activities that has a direct / indirect impact on the outcome and success of contract / project.
  • Co-ordinate and complete daily tasks with close monitoring of standards and hours of subordinates.
  • Client retention and customer service levels

    Ensuring that all required formal customer meeting are scheduled, attended and minuted.

    Maintenance of positive customer relationship

    Quality Management / Ops Process management adherence to quality standard

    Conduct and oversee quality controls and inspections

    Effective management of business development function

    New business development

    Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

    The Ideal Candidate :

    Minimum qualification

    Formal Security Management Training advantageous

    Electronic Security Services Management (3yrs Management or similar)

    Extensive experience w.r.t. implementation of the following systems :

    Fire Suppression

    Experience in Sales of Corporate (Large) Projects

    Control Room Service experience

    Financial Management relative to Security Industry

    Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.

    Software Knowledge Level

    Broad knowledge of Time and Attendance.

    Broad knowledge of Access Control.

    Broad knowledge of CCTV

    Strong knowledge base on communication protocols i.e. TCP / IP.

    Basic Computer literacy and proficiency.

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