Call Centre Agent
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Johannesburg, Gauteng, ZA
6d ago
source : Latest Jobs
  • Candidates will be performing general call centre duties and attending to client queries Obtaining client information by answering telephone calls;
  • interviewing clients; verifying information Determining eligibility by comparing client information to requirements Establishing policies by entering client information;
  • confirming pricing Informing clients by explaining procedures; answering questions; providing information Maintaining communication equipment by reporting problems Personal Attributes : Good human interaction skills Friendly, yet still professional Good in all forms of communication, whether telephone, online or in person A good listener who can also understand and interpret what the customer means A problem solver Thorough and detail oriented Patient and empathetic Requirements Matric and basic computer skills.

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