Senior Leisure Travel Consultant
Professional Career Services
1d ago
source :

Travel Agency in Johannesburg. Monday Friday, 08h00 17H00. Saturdays and public holidays 09H00 12H00 (on a rotational basis) Consultant may be required to work shifts.

Job Description Leisure fundi required with a hunger for sales and a passion for providing customers with an exceptional experience pre and post sales.

To sell the complete range of the company’s products. Take full responsibility for the administration and on-going support of your bookings and keep customers informed of progress.

Support colleagues’ customers to ensure they receive an excellent level of customer service in the absence of their Sales Consultant.

To respond to customer enquiries in an efficient and timely manner to meet the customer needs. Handle any customer complaints in an efficient and professional manner.

Qualifications Matric qualification. Travel or Tourism Certificate. Skills Minimum 8 years travel consulting experience in a leisure travel environment.

Galileo GDS experience is preferred. Strong fares and ticketing experiencing together with re-issues, refunds and manual calculations Working knowledge of Microsoft Word and other MS Office Applications - Outlook, Excel etc.

Able to meet sales targets and perform under pressure in a fast-paced environment Proven sales record. Extensive global product and geographical travel knowledge.

High standard of customer service / relationship skills. High accuracy and concentration, focusing on detail. Able to meet deadlines.

Excellent written and verbal communication skills. Ability to effectively manage time and to perform multiple tasks simultaneously.

Strong administrative skills. Results orientated. Strong organisational abilities. Must be a team player. Experience in a call centre style environment preferable.

Salary / Package Negotiable based on experience Benefits Medical aid and provident fund.

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