Change and Adoption Consultant (East London)
Watershed Consulting
east london, Eastern Cape, South Africa
10h ago
  • Prosci Certification / Change management certification
  • Marketing / Communications / Education / Business degree or equivalent
  • Valid South African Driver's license
  • Ability to speak and understand one or more of the following languages : ,Xhosa and Zulu
  • 3 - 5 years business development / management experience in the financial services industry
  • 2 - 3 years Training / Coaching experience
  • Good engagement and collaboration skills
  • Strong Presentation and Facilitation skills
  • Analyses, assess change readiness and identify key stakeholders to inform the change and execution plan.
  • Provide input, document requirements and support the design and delivery of training programs to build the required capability and support the adoption of the change.
  • Identify, analyse and prepare risk mitigation tactics for the area of change to ensure the successful implementation of the desired change.
  • Identify and manage anticipated resistance for the area of change by implementing various change management tactics.
  • Consult, coach and co-ordinate efforts with ecosystem of change area.
  • Implement actionable deliverables for the five change management levers : communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan to drive the adoption of the desired change.
  • Support and engage senior and middle management leaders to create readiness and buy in for the change.
  • Coach managers and supervisors to equip managers and supervisors to lead, endorse and manage any change related activity and adoption
  • Guide and provide input to the project plan to ensure all change management elements and activities are documented and integrated into the delivery plan.
  • Integrate change management activities into project plan for the province
  • Evaluate and ensure user readiness and effective stakeholder management Identify, manage, monitor and report risks and issues associated with change implementation
  • Manage the change portfolio in the province by acting as a key contact for all business change in the region whilst managing change initiatives and the adoption thereof
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