Prosci Certification / Change management certification
Marketing / Communications / Education / Business degree or equivalent
Valid South African Driver's license
Ability to speak and understand one or more of the following languages : ,Xhosa and Zulu
3 - 5 years business development / management experience in the financial services industry
2 - 3 years Training / Coaching experience
Good engagement and collaboration skills
Strong Presentation and Facilitation skills
Analyses, assess change readiness and identify key stakeholders to inform the change and execution plan.
Provide input, document requirements and support the design and delivery of training programs to build the required capability and support the adoption of the change.
Identify, analyse and prepare risk mitigation tactics for the area of change to ensure the successful implementation of the desired change.
Identify and manage anticipated resistance for the area of change by implementing various change management tactics.
Consult, coach and co-ordinate efforts with ecosystem of change area.
Implement actionable deliverables for the five change management levers : communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan to drive the adoption of the desired change.
Support and engage senior and middle management leaders to create readiness and buy in for the change.
Coach managers and supervisors to equip managers and supervisors to lead, endorse and manage any change related activity and adoption
Guide and provide input to the project plan to ensure all change management elements and activities are documented and integrated into the delivery plan.
Integrate change management activities into project plan for the province
Evaluate and ensure user readiness and effective stakeholder management Identify, manage, monitor and report risks and issues associated with change implementation
Manage the change portfolio in the province by acting as a key contact for all business change in the region whilst managing change initiatives and the adoption thereof